When this Rhode Island homeowner decided to expand her living space by 900 square feet, she wasn’t just looking for more room—she was looking for more reliability. After years of headaches with her previous propane supplier, she knew it was time for a change.
That change came in the form of a Facebook ad for Tankfarm. One click later, she was on the path to smarter, simpler, and more transparent propane service.
From Frustration to Relief
“I had [another supplier] before you guys,” she told us. “But when I added onto my house, I also added a gas fireplace because my electric bill was through the roof. I negotiated a price with [another supplier], but they never billed me correctly. It was a constant fight.”
For her, propane wasn’t the problem—her supplier was. Hidden fees, inconsistent pricing, and hours spent on hold made it clear: she deserved better.
That’s when she found Tankfarm.
“I can’t even tell you how wonderful the lady I spoke to was,” she said. “She answered all my questions and concerns. The delivery was on time and very professional. I’m very happy.”
We’ll give a big shoutout to Caroline from our team for setting the tone with five-star service from the very first call.
Seamless Setup, No Surprises
Installation with Tankfarm was everything her last experience wasn’t: clear, coordinated, and completely stress-free.
“The technician came to inspect my house and set up everything outside—the monitors, tanks, all of it. It probably took a couple of hours, and the tanks were delivered that same week. It was absolutely hands-off for me.”
At Tankfarm, we believe that propane service should work without the customer having to worry about it. From initial inspection to final installation, our process is designed for convenience and professionalism.
Peace of Mind, Delivered
Today, her propane system is running as it should—quietly, efficiently, and without any issues.
“There’s a big difference. I never have to argue over my bill. Honestly, I’ve never had to call you guys for anything because there hasn’t been a single issue.”
That kind of feedback is exactly what we aim for. Our platform was built to eliminate the stress and uncertainty that too often comes with traditional propane suppliers. With Tankfarm, homeowners can expect:
- Transparent pricing with no confusing fees
- Smart tank monitoring that alerts us (and you) before you run low
- Automatic deliveries timed for convenience
- Customer support that answers the phone—and actually helps
No contracts. No surprises. No stress.
Sharing the Experience
She’s already started spreading the word. After all, good service is hard to keep to yourself.
We let her know about our referral program, which rewards both current and new customers with $100 each when someone signs up using a personalized link.
“If you have the app,” we said, “you can text or email your referral link to friends or neighbors. It’s an easy way to share the experience—and get rewarded for it.”
One Word Says It All
When we asked her to sum up her experience with Tankfarm in a single word, she didn’t hesitate:
“Excellent.”
We’ll take that.
Make the Switch—Without the Headache
If you’re frustrated with your current propane provider—unpredictable bills, poor service, or delivery delays—you don’t have to settle. Like this Rhode Island homeowner, you can choose smarter propane.
At Tankfarm, we’ve built our service around you—the homeowner. Our technology makes propane easier to manage. Our team makes it easier to trust.
Thousands of homeowners across the country have already made the switch. Are you next?
